Canada: Here We Come!


Since the launch of MpixPro, the one thing we’ve heard the most is: “When will Canadian shipping be offered?”. We are very excited to tell you that the answer is NOW!

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Customers from Canada can now enjoy FedEx 1-2 business day shipping for only $30.00 on any order. When checking out, just click the “Canadian Shipping” radio button in ROES and we will send your order via FedEx anywhere in Canada!

28 Responses to “Canada: Here We Come!”

  1. […] This post was mentioned on Twitter by mpixpro. mpixpro said: New blog post: Canada: Here We Come! http://bit.ly/2YfveQ […]

  2. Andrea says:

    I love that you ship to Canada, but I really really wish more companies would ship via usps. Fedex makes us pay much more for customs and brokerage than the Post office does. UPS is actually worse, though more reliable than fedex. Honestly, fedex would have been my last choice if I had one.

  3. I think this is great but the price is a but steep – would be nice to have second option with slower delivery but cheaper price.

  4. Grant says:

    Great news, but $30 is way too much overhead.

    Why is the most expensive (1-2 day shipping) option the only one available? What about 7+ day shipping?

    As a Canadian, I can’t afford to use Mpixpro and expect to be profitable. My margins are tight enough as it is… I’m already losing on the exchange rate, and paying Mpixpro a cut on all my orders.

    Please give us a cheaper shipping option.

  5. MpixPro says:

    Thanks for the feedback, guys. We are researching more options for shipping to Canada.

  6. Chandra says:

    So excited to be able to get the products up here now too! But yes, the shipping is $$$!!! I just ordered an image box for $60 USD last week. Add on the $30 shipping, the $19 duty charges, the exchange, and suddenly this one little image box cost me nearly $130 CDN! I was amazed at the speedy turn-around, but unfortunately was out of the house when FedEx came by, they couldn’t just leave the item because I have to pay them the duties, so now I had to wait over the weekend before they would come back. I’m expecting them sometime today now, but it hurts that I paid that whopping $30 shipping for next day (since I had no choice) but still ended up waiting 4 days. Ouch!! Would definitely love, and be willing to wait for shipping on, a cheaper alternative.

  7. Paul says:

    I love your products. But like many others said it. Its way too much overhead with the shipping and canadian customs. USPS would be my best option. Please Mpix pro team listen to us and give us alternatives. Thank for the great product and service.
    Regards

  8. I agree. USPS would be my preference too. I don’t really need 1-2 shipping since I always order my products a month ahead, so I wouldn’t care if it takes 2 weeks for something to get here

  9. Mike says:

    $30 isn’t too bad if you are submitting a larger order, however, it is a lot if I wanted something small. 1-2 day turnaround is amazing, but when everything else (albums, prints) take a few weeks, there really is no need to have it so early. At least there is shipping to Canada now, which is a start. Thanks guys!

  10. Sean McGrath says:

    While the $30 shipping is great on larger orders, it really kills for smaller orders or if you are ordering prints, press and specialty products and have to pay that 3 times!

    I would definitely love to see a cheaper option with a slower turnaround time.

  11. Jen Prescott says:

    Love the next day shipping & am even ok with the price (but would love a 2nd alternative with slightly longer shipping time) BUT when I get dinged and extra $15-$20 for duty and a FedEx “advancement fee” it is too much.

    Also, why no free shipping to Canada for orders over $100? Surely there can be something worked out as we are spending the same amount of money?

    No complaints about the service and the quality which is why I am looking for a better priced option so I can keep using you.

  12. Danna says:

    hmm, I placed a big order last week and after shipping AND exchange and duty it was still $25 cheaper than my local pro lab. I also got the order the day after I ordered it, the same order would have taken at minimum 3 days from my local lab, possibly even longer. If you send multiple orders at once you will save, not only on the actual cost but time as well.

  13. Janice says:

    Would be a good option as well to combine orders when shipped to Canada so only have to pay one shipping cost as apposed to 2 or 3 orders x $30 is a lot. I placed an order of with some prints and something else to see what the quality was like and cancelled it as it was going to cost $60 to ship… ouch. Great looking products online would love to touch some ๐Ÿ™‚ Canada post would be a great slower cheaper option I will wait for my orders as well.

    Cheers Janice

  14. Kat says:

    Canada is a country of 30+ million people with very few labs that offer the same products as your company, especially all in one place. Surely you would get a ton of new business if you were to lower your shipping price by using USPS. Offer the ability to choose from 2 or 3 different shipping methods for those who have rush orders and those that can wait.
    At $30 I think you’re shooting yourself in the foot.

  15. Ambrosia says:

    Not to sound like a broken record, but dealing with FedEx is the bane of my existence, especially when I’m at my studio in Ottawa. The FTA means that there are no duties on our print products going either direction across the border, couriers like FedEx, DHL, and UPS charge a brokerage fee anyways, when if you sent it by USPS, we only have to pay the GST. Also, as a side note, ordering things via usps and fedex…I usually get them quicker from USPS. No printer in Canada has things like the metal prints, image boxes, or custom cd/dvd packaging. There is a huge market up here for you to service. I would suggest looking into a Canadian distribution location.

  16. Mike Prasad says:

    As was already mentioned, I love the level of service and product offerings from MPix but the use of FedEx exclusively really hurts. I would definitely like to see USPS as an option.

  17. Sean says:

    I too would like to see additional shipping options. I think UPS Worldwide Expedited or UPS Worldwide Saver (like B&H Photo offiers) would be great alternatives as they are both cheaper than USPS and FedEx, and there are no additional fees (brokerage,,,) and orders can still be tracked and benefit from 1-2 day delivery as well. Check out their site to see the details. Anything above the Standard UPS shipping option shares these benefits http://www.ups.com/content/ca/en/shipping/cost/zones/customs_clearance.html

  18. Gil says:

    He guys,
    did you found other options for us. You were telling us that you would look into it and that’s back in November. How long does it takes to check out the other options?
    Don’t tell us that your going to check it out if you don’t do it, that is not what I would call a good sale service. I’m just saying that I’m very surprise that you didn’t came back to us with some economic solutions after all this time. Please do this before I’m too old and loose all my hair. ๐Ÿ˜‰

  19. clare says:

    I love Mpix! I do not love the cost of shipping and the duty charge though. If the cost of shipping is lower , I would certainly order more and more often!

    Yes…are you getting back to us with regards to a more economical way of shipping?

  20. I’d love to know too! You have no idea how much business I’d bring in to your lab exclusively if the shipping was cheaper!

  21. Tessa says:

    Sooo, any news yet on the cheaper/slower shipping options to Canada? I’d love to be able to use Mpix exclusively, but the shipping is too much for smaller orders. When I don’t need things in a hurry, I’d rather pay less and wait.

    I hope you will find another shipping option for us!

  22. agullickson says:

    I know this is an older thread, but I thought I would chime in and see if there has been any movement on this. While a $30 shipping charge is okay if you are ordering $200 worth of products, it really does not work well for ordering a few 5x7s or 8x10s. USPS is by far the better option: I don’t need 2 day shipping: I need cheaper shipping, even if it takes a week (or two).

  23. Jay says:

    I agree, too would like to see additional shipping options. I think UPS Worldwide Expedited or UPS Worldwide Saver (like B&H Photo offiers) would be great alternatives as they are both cheaper than USPS and FedEx, and there are no additional fees (brokerage,,,) and orders can still be tracked and benefit from 1-2 day delivery as well.

    I LOVE LOVE the products available and think you find MANY Cdn’s would support an option that would avoid brokerage fees.

  24. Brittany says:

    I just received my Mpixpro color samples in the mail, and was overjoyed with the quality and packaging. I was in the process of placing my first order with mpixpro, when I started to read this page. $30 Canadian Shipping! I don’t know how I missed that while placing my order. Luckily I had enough time to quickly cancel my order. I am really disappointed that the shipping cost is what holds me back from switching companies to mpix pro for all off my clients’ orders. Mpix pro is defiantly number one in its category! I am sure that if they opened up a Canadian branch, Canadians would be lining up to place their orders! I hope that one day we can see this company expand to accommodate all of their clients!

  25. Sara says:

    Yikes. I just signed up for MPixPro b/c I was hoping to use it to upload images for clients to place orders. However, if they also have to pay $30 for shipping, I’m out ๐Ÿ™
    Sorry guys….just not worth $30 to ship unless it’s a huge order. Even then, brokerage fees are ridiculous. Sometimes you end up paying more than the actual item is worth ๐Ÿ™

  26. I wish you guys would just open a lab up here in Winnipeg! Your quality is top notch but the shipping and border hassles are absurd. Winnipeg would be a fantastic location for you as it is right in the middle of the continent and it would provide you with 100% coverage for the market.

  27. DJ says:

    How can you expect customers to pay $30 to ship to Canada – most prints don’t even cost that much!

    MPix…you have a great quality, nice service. But terrible shipping costs across the board. And no international shipping?

    Do yourselves a favor…be fair about costs & ship overseas. It will double your customer base, I have no doubt.

  28. Stephanie Clark says:

    I love MpixPro for the quality and how fast. But the shipping is too much. Especially when you cant combine prints and albums together. Its just too much when there are alternitive companies (WHCC) that will charge 10% shipping on your total order. Its totally worth it for smaller orders.

    Its been a bit over 2 years since you introduced shipping to Canada and I see that you replied 2 years ago saying that you were “working on it.” I do not see any progress yet.